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Case study · Event platform

800 seats.One night.One system.

The 8th Annual Tau Pi Crab Feast sold tickets, tables and sponsorships online, then checked guests in at the door. Our team built the platform that ran all of it.

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The event8th Annual Tau Pi Crab Feast
WhereBaltimore, Maryland
WhenJune 20, 2026
Size800 seats · 80 tables
The job

A lot of movingparts, one place.

An event this size has a lot to track: every ticket, every table, every sponsor, and hundreds of guests arriving in the same few hours.

The goal was simple. Sell everything online, keep every order in one system, and give the host one clear view of the whole event, from the first sale to the last guest through the door.

What we built

One platform forthe whole event.

Four pieces, built to work together. Guests, table captains, sponsors and the host each got what they needed.

01Online tickets

Guests bought tickets online and paid by card. Every order landed in the same system.

02Table captain portal

Captains reserved a full table, then filled the seats with their own guests.

03Sponsor packages

Sponsorships lived on the same site as tickets, so every sponsor was tracked with the rest of the event.

04Door check-in and admin dashboard

Staff scanned tickets at the door. The host saw sales, tables and check-ins in one private dashboard.

Command center

One custom dashboardto run the whole event.

A private, password-protected dashboard with 18 modules on one screen. The host ran tickets, tables, captains, sponsors, emails and check-in without a single spreadsheet. Our team built it from scratch. It is not a template.

  • 01Overview
  • 02Tickets
  • 03Tables
  • 04Captains
  • 05Sponsors
  • 06Check-In
  • 07Communications
  • 08Analytics
  • 09Promo Codes
  • 10Donations
  • 11Ticket Tiers
  • 12Waitlist
  • 13Applications
  • 14Incidents
  • 15Transfers
  • 16Pending Orders
  • 17Survey Results
  • 18Admin Access

Every order, ticket and table lived in one place. Organizers could confirm or cancel orders, resend any ticket or QR code, move a guest to another table and export the full attendee list in a click. Refunds were built in too, ready if the host ever chose to offer them.

70Admin actions

About 70 actions, all from the dashboard. Hold or release tables, email every ticket holder or just one group, clear test data before launch, and send the day-of reminder and the post-event survey.

16Scheduled jobs

Reminders ran on their own. Captains got nudges at 1 month, 2 weeks, 1 week and 48 hours out. Unfilled seats got a warning, then were released. Guests got day-before and day-of reminders. Capacity alerts ran every 30 minutes.

PINLocked down

Admins sign in with email and password, and each session ends after 24 hours. The server checks every admin action. Door staff use a separate check-in screen with its own PIN, so they never see the full dashboard.

By the numbers

The finalreport.

$67,775In revenue processed
536Tickets issued
295Guests scanned in at the door (55% of tickets)
49 / 80Tables reserved, by 49 table captains
174Paid orders
5Sponsors

Where the $67,775 came from

  • Full tables$26,125
  • General admission$12,875
  • Guest seats$7,500
  • Sponsorships$7,500
  • Captain bulk seats$7,375
  • Table deposits$5,500
  • Donations (5 gifts)$900

All numbers come from the platform's final report for the June 20, 2026 event.

Your event

Planning somethingthis size?

Galas, crab feasts, fundraisers, conferences. If you sell tickets, tables or sponsorships, we can build the system that runs it, and keep it running through event day.

Start with a free 20-minute audit. We'll look at how you sell and check people in today, and show you what we'd build.